Complaints Procedure

We’re passionate about providing the highest quality care and excellent standards of ophthalmic services. If you are unhappy with your experience or feel anything has fallen short of your expectations, please don’t hesitate to contact us and we’ll ensure that a satisfactory outcome is achieved with all parties involved. We take all complaints and concerns raised very seriously and will carry out investigations where necessary in a professional and confidential manner. Even just have some general feedback, good or bad, we’d like to hear from you.

 

Please write to The Complaints Team, The Stoneygate Eye Hospital, 376 London Road, Leicester, LE2 2PN or email patient@thestoneygateeyehospital.com